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Your Success Is Our Success
From installation to mastery – we support you every step of the way.
⭐ 4.95/5.0 · "Excellent support" · 47 reviews
🎁 Included With Every Purchase
Because great support should come standard with software
Free Initial Setup Support Includes
Initial Setup & Installation Support
Remote assistance for your first installation and configuration.
Technical Support
Phone, email, and remote help when you need it.
Basic Configuration
We help you set up your initial structure.
“We believe that basic support should be a given when you purchase software – that's why it's free with every MaintMan license.”
Training For Every Need
Choose the format that works best for your team
🌐 ONLINE TRAINING
Remote via Teams/Zoom.
- Flexible from anywhere
- Perfect for remote teams
- Individual scheduling
- Cost-effective solution
🏢 ON-SITE TRAINING
At your location worldwide.
- Direct at your facility
- Available globally
- Hands-on with your data
- Your team, your processes
🏠 IN-HOUSE AT IT-NEX
In Heilbronn, Germany.
- Professional training rooms
- Personal attention
- Network with other customers
- Comprehensive facilities
Find The Right Support Level For You
INCLUDED (Free)
Standard with every license
- Initial setup support
- Email & phone support
- Remote assistance
- Documentation & knowledge base
TRAINING
Invest in expertise
- Professional training
- On-site or remote
- Flexible durations
- Custom content
TEAM EXPERIENCE
Unique gamified training
- MaintQuest or MaintEscape
- Team building included
- Unforgettable experience
- Maximum retention
Experience Across Industries
🏭 Manufacturing
🏥 Healthcare
⚡ Energy & Utilities
🚗 Automotive
🏢 Facility Management
🍕 Food & Beverage
⚙️ Heavy Industry
✈️ Aviation
Worldwide Support & Training
We train teams globally – online and on-site
Countries served: 25+ · On-site: Worldwide · Online: Any timezone · Languages: German, English, Spanish
How It Works
Four clear steps from first contact to delivery
Contact
Reach out for consultation.
Planning
We understand your needs.
Schedule
Book your training/service.
Execute
Training or service delivery.
Typical total time from contact to training: 1–2 weeks
What Customers Say About Our Support
⭐⭐⭐⭐⭐ 5.0
“The support is excellent. I can recommend both MaintMan and it-neX Software GmbH with a clear conscience.”
R.R. · Pharmaceutical Engineering · 10+ Year Customer
⭐⭐⭐⭐⭐ 5.0
“Support was second to none. Very impressed with the product and the assistance.”
William R. · Maintenance Manager · Logistics & Supply Chain
⭐⭐⭐⭐⭐ 5.0
“Short, effective introduction. Very good training opportunities at the inventor's company.”
Andre B. · Maintenance Manager · Mining & Metals
Ready to Get Started?
Let's discuss which training or service option is perfect for your team.
it-neX Software GmbH · Parkstraße 33 · 74081 Heilbronn · +49 7131 2033350 · info@it-nex.com
⭐ 4.95/5.0 · 47 Reviews
🏆 10+ Years Relationships
🌍 Worldwide Training & Support
🎓 100s Trained Every Year
More about our services (SEO)
it-neX Software GmbH offers comprehensive training and support services for MaintMan CMMS software users worldwide. Our services include free initial setup support, professional training workshops from 1–5 days, unique team building experiences with MaintQuest and MaintEscape, and data entry services to help you get started faster.
Why MaintMan®
it-neX is committed to developing innovative and customized maintenance programs that revolutionize our customers' maintenance processes. By combining technical expertise, extensive industry knowledge and a clear focus on customer satisfaction, we have been setting new standards in the maintenance industry for more than 35 years.