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MaintRequest Features
Complete Ticket Management
Core Features
- Web-Based Interface - Request maintenance from any browser, any device
- Email Integration - Automatic notifications for new requests, updates, and completions
- Photo Upload - Attach multiple images to explain issues visually
- Priority Levels - Urgent, high, normal, low with color coding
- Department Routing - Auto-assign requests to correct maintenance team
- Status Tracking - Real-time progress: submitted, approved, in progress, completed
- Request History - View all past requests for asset or location
- Comments & Updates - Two-way communication between requestor and technician
Seamless Work Order Conversion
When maintenance approves a request, it becomes a full work order in MaintMan with one click. All details transfer automatically - no re-entering data!
Why MaintMan®
it-neX is committed to developing innovative and customized maintenance programs that revolutionize our customers' maintenance processes. By combining technical expertise, extensive industry knowledge and a clear focus on customer satisfaction, we have been setting new standards in the maintenance industry for more than 35 years.